Novotel Nottingham Derby

Fantastic customer service. We had booked several rooms for one night and decided we needed an additional night. We had many requirements due to accessibility. With phone calls and emails their responses were timely with reassurance and the hotel were amazing at accommodating these. Staff were friendly, nothing was too much trouble and they were caring throughout our stay.

Everything

Lovely shower room. Bed very comfortable. Breakfast ..excellent value.

The room was light and airy and well equipped. It was also clean and did not feel 'dated' or in need of decoration. The bed was firm but comfortable. The breakfast buffet was more than adequately stocked and constantly being re-stocked as required. The choice for both continental and hot breakfasts was really good, varied and appetising.

Excellent staff on arrive, friendly and welcoming. Happy to listen. Room was spotless and had sufficient towels and tea/coffees etc. Beds were very comfy, room was excellent for the price paid.